PRIVACY POLICY
Details you provide comprise ‘Personal Data’ for the purposes of Data Protection Act 1998/ General Data Protection Regulation 2018. We are therefore required to provide the following information:
The data controller for this data is Anna Finn Trading as Leicestershire Hypnotherapy Practice.
We collect your data as follows:
if you complete the Enquiry form:
Your name, for the performance of contract in order to contact you
Your email address or telephone number, whichever your preferred contact method is, for the performance of contract in order to contact you
The subject of your enquiry if you choose to provide it, for the legitimate interest in order to respond to your query and for legal purposes in order to comply with legal obligations set out by CNHC (Complementary and Natural Health Council), a Professional body Anna Finn is registered with
If you opt in to subscribe to our newsletter:
Your name if you choose to provide it, for the legitimate interest in order to personalise the emails sent to you
Your email address for the performance of contract in order to send you occasional news and information from Leicestershire Hypnotherapy Practice
If you become our client:
Your name, for the performance of contract in order to contact you
Your address, for the performance of contract in order to contact you
Your telephone number, for the performance of contract in order to contact you
Your email address if you choose to opt in to receive news and information from Leicestershire Hypnotherapy Practice
Your date of birth, for the legitimate interest in order to assess the best ways to help you deal with your issues
Your occupation, for the legitimate interest in order to assess the best ways to help you deal with your issues
Your wellbeing data that you choose to share, for the legitimate interest in order to assess the best ways to help you deal with your issues
Notes from each session, for legitimate purpose of monitoring progress towards agreed goals, as well as for legal purposes in order to comply with legal obligations set out by CNHC (Complementary and Natural Health Council), a Professional body Anna Finn is registered with
Your session dates and fees for the legitimate purpose to comply with legal obligations of tax calculation record keeping for HMRC
If the client is under 17 years of age, then the parent’s name, phone number, postal address and email address details will be collected for the performance of contract in order to contact you
The data is stored as follows:
Your name, address, telephone number, well-being data and session notes are stored in a paper-based format in a secure locked up storage
If you (or your parent) opt in to receive our news and information, your (or your parent’s if the client is under 17 years of age) name and email address is stored in an electronic database and mailing system (called Mailchimp) and both database and the mailing system are password protected.
The enquiry email data is stored on a secure website server
Your appointment dates and fees data is stored in an electronic password-protected appointment database
The website and email account are hosted by Target Online Marketing Ltd which has a contract with an organisation which has self-certified to participate in EU-US Privacy Shield Program which allows for personal data to be transferred securely between EU and US
The data is stored for the following length of time:
Your name, address, telephone number, well-being data and session notes are stored be stored for 8 years (or if the client is a child then until his or her 25th birthday, or 26th birthday if the client was 17 when the treatment ended) in a paper-based format in a secure locked up storage
Your original enquiry is stored for a period of one year unless you decide to become our client, in which case it is stored for 8 years (or if the client is a child then until his or her 25th birthday, or 26th birthday if the client was 17 when the treatment ended)
If you (or your parent) opt in to receive our news and information, your (or your parent’s if the client is under 17 years of age) name and email address will be stored unless you (or your parent) choose to unsubscribe
Your appointment dates and fees data is stored in for 7 years to comply with legal obligations of tax calculation record keeping for HMRC